Blossoms: Preliminary Experiment on Sharing Empathy Online

Chizumi Shimamura, Peeraya Sripian, Midori Sugaya

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Due to the recent spread of COVID-19 infection, online communication tools are rapidly becoming widespread. However, it is difficult to convey nonverbal information online, therefore, it is difficult to obtain “empathy,” which is important in communication. Although there are methods to convey empathy in existing SNS platform such as using buttons, people may feel reluctant to consciously convey their feeling. In our study, we propose a system that will extract empathy feeling from biological signals, heart rate variability and brain waves. With our proposed method, it is possible to generate and share empathy reaction automatically and unconsciously. As a preliminary study toward creating such a system, we assess the method for analyzing empathy in this study by calculating correlation of biological signals of two persons communicating in online environment under two conditions: video on and off. The results showed significant effects of correlation coefficient, suggesting that empathy could be measured.

Original languageEnglish
Title of host publicationHuman-Computer Interaction. Theory, Methods and Tools - Thematic Area, HCI 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings
EditorsMasaaki Kurosu
PublisherSpringer Science and Business Media Deutschland GmbH
Pages375-383
Number of pages9
ISBN (Print)9783030784614
DOIs
Publication statusPublished - 2021
EventHuman Computer Interaction thematic area of the 23rd International Conference on Human-Computer Interaction, HCII 2021 - Virtual, Online
Duration: 2021 Jul 242021 Jul 29

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12762 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceHuman Computer Interaction thematic area of the 23rd International Conference on Human-Computer Interaction, HCII 2021
CityVirtual, Online
Period21/7/2421/7/29

Keywords

  • Brain wave
  • COVID-19
  • Emotion
  • Empathy
  • Feedback
  • Heart rate variability
  • Online communication

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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