Investigation of web usability based on the dialogue principles

Masahiro Watanabe; Shunichi Yonemura; Yoko Asano

doi:10.1007/978-3-642-02806-9_95

Investigation of web usability based on the dialogue principles

Masahiro Watanabe, Shunichi Yonemura, Yoko Asano

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

6 Citations (Scopus)

Abstract

ISO 9241-110 standard provides user-interface design rules based on 7 dialogue principles. The priority of the principles varies depending on the characteristics of the tasks, the users, and the environments. We observed the behavior of middle-aged and older novice PC users when they performed some Web navigation tasks. We also pointed out some of the problems with usability, as discerned from the observations. We found that among the dialogue principles, self-descriptiveness is the most important. The observed problems, which were associated with the dialogue principles, suggest strategies for the enhancement of Web usability.

Original language	English
Title of host publication	Human Centered Design - First International Conference, HCD 2009 - Held as Part of HCI International 2009, Proceedings
Pages	825-832
Number of pages	8
DOIs	https://doi.org/10.1007/978-3-642-02806-9_95
Publication status	Published - 2009 Oct 27
Externally published	Yes
Event	1st International Conference on Human Centered Design, HCD 2009. Held as Part of HCI International 2009 - San Diego, CA, United States Duration: 2009 Jul 19 → 2009 Jul 24

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	5619 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	1st International Conference on Human Centered Design, HCD 2009. Held as Part of HCI International 2009
Country/Territory	United States
City	San Diego, CA
Period	09/7/19 → 09/7/24

Keywords

Dialogue principles
ISO 9241-110
Self-descriptiveness
Usability
Web

ASJC Scopus subject areas

Theoretical Computer Science
Computer Science(all)

Access to Document

10.1007/978-3-642-02806-9_95

Cite this

Watanabe, M., Yonemura, S., & Asano, Y. (2009). Investigation of web usability based on the dialogue principles. In Human Centered Design - First International Conference, HCD 2009 - Held as Part of HCI International 2009, Proceedings (pp. 825-832). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5619 LNCS). https://doi.org/10.1007/978-3-642-02806-9_95

Investigation of web usability based on the dialogue principles. / Watanabe, Masahiro; Yonemura, Shunichi; Asano, Yoko.

Human Centered Design - First International Conference, HCD 2009 - Held as Part of HCI International 2009, Proceedings. 2009. p. 825-832 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5619 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Watanabe, M, Yonemura, S & Asano, Y 2009, Investigation of web usability based on the dialogue principles. in Human Centered Design - First International Conference, HCD 2009 - Held as Part of HCI International 2009, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 5619 LNCS, pp. 825-832, 1st International Conference on Human Centered Design, HCD 2009. Held as Part of HCI International 2009, San Diego, CA, United States, 09/7/19. https://doi.org/10.1007/978-3-642-02806-9_95

Watanabe M, Yonemura S, Asano Y. Investigation of web usability based on the dialogue principles. In Human Centered Design - First International Conference, HCD 2009 - Held as Part of HCI International 2009, Proceedings. 2009. p. 825-832. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-642-02806-9_95

Watanabe, Masahiro ; Yonemura, Shunichi ; Asano, Yoko. / Investigation of web usability based on the dialogue principles. Human Centered Design - First International Conference, HCD 2009 - Held as Part of HCI International 2009, Proceedings. 2009. pp. 825-832 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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Investigation of web usability based on the dialogue principles

Abstract

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Keywords

ASJC Scopus subject areas

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