Congestion field detection for Service Quality improvement using Kernel density estimation

Owing to proliferation of smart phones, communication services such as a video streaming service are common in a mobile situation. For these services, quality evaluation and communication control based on Quality of Experience (QoE), which is the degree of a user's subjective satisfaction, is very important because the final goal of delivering high-quality service is improving user's satisfaction. QoE tends to be affected by several factors including Quality of Service (QoS). Therefore, collecting QoS data from the users who use the mobile application has become one of promising schemes to meet the QoE, which is called the crowd sourcing data. The crowd sourcing data are, however, apt to be affected by sensing errors and low accuracy. In this study, we propose to estimate some densities just from the records of application use and its location information to remove the sensing errors and low accuracy. The Kernel density estimator is used to derive a continuous density function from discrete distributed sample data such as the collected QoS data. From the viewpoint of QoS, it is important to extract high-density fields of the application use to find out QoS degradation. After estimating the Kernel density estimator, we determine the borderline between the high-density field and the other field by using the reference value that can be determined from the observed data. Simulated experiments verify effectiveness of the proposed method.