Personalization of help system output in the framework of everyday language computing

Shino Iwashita, Ichiro Kobayashi, Noriko Ito, Toru Sugimoto, Michio Sugeno

研究成果: Conference article査読

1 被引用数 (Scopus)


This paper discusses providing the personalized output of a help system when a user has difficulties in operating computer software. The knowledge for personalization is stored in a client model, which is one of the modules in a client secretary in the framework of Everyday Language Computing. Three functions of the client model, i.e., paraphrasing, supplementing and omission, and inference, are performed to modify the existing help text so that it will be easily understood to users. Focusing on user's knowledge, we have constructed a user's knowledge level judging system. Finally, the importance of the personalization of the help output is discussed with an example dialogue.

ジャーナルLecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science)
2774 PART 2
出版ステータスPublished - 2003
イベント7th International Conference, KES 2003 - Oxford, United Kingdom
継続期間: 2003 9月 32003 9月 5

ASJC Scopus subject areas

  • 理論的コンピュータサイエンス
  • コンピュータ サイエンス(全般)


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