TY - GEN
T1 - Research on user-centered information design in SVOD service
AU - Yang, Wonseok
AU - Yahiro, Satoshi
AU - Sato, Keitaro
N1 - Publisher Copyright:
© Springer International Publishing AG, part of Springer Nature 2018.
PY - 2018
Y1 - 2018
N2 - SVOD services distribute a huge amount of video content and the UI is designed such that the user chooses what he/she wishes to view from the available content. For this reason, it is important to make it easy for the user to choose the content. However, the UI at present does not provide sufficient information for the user to conveniently search for content provided by the service. This could adversely affect the satisfaction experienced by users. In this research, we aimed to verify that information design incorporating the concept of user-centered design is effective for SVOD service and will improve the usability of these services. We compared the UI each service on the TV and similarities and differences between each service’s UI. From these results, we can show that usability at the time of using the service improves by using various methods for user-centered information design. This leads to improved user satisfaction.
AB - SVOD services distribute a huge amount of video content and the UI is designed such that the user chooses what he/she wishes to view from the available content. For this reason, it is important to make it easy for the user to choose the content. However, the UI at present does not provide sufficient information for the user to conveniently search for content provided by the service. This could adversely affect the satisfaction experienced by users. In this research, we aimed to verify that information design incorporating the concept of user-centered design is effective for SVOD service and will improve the usability of these services. We compared the UI each service on the TV and similarities and differences between each service’s UI. From these results, we can show that usability at the time of using the service improves by using various methods for user-centered information design. This leads to improved user satisfaction.
KW - Information architecture
KW - SVOD service
KW - User centered design
UR - http://www.scopus.com/inward/record.url?scp=85061557256&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85061557256&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-92270-6_18
DO - 10.1007/978-3-319-92270-6_18
M3 - Conference contribution
AN - SCOPUS:85061557256
SN - 9783319922690
T3 - Communications in Computer and Information Science
SP - 129
EP - 135
BT - HCI International 2018 – Posters’ Extended Abstracts - 20th International Conference, HCI International 2018, Proceedings
A2 - Stephanidis, Constantine
PB - Springer Verlag
T2 - 20th International Conference on HCI, HCI International 2018
Y2 - 15 July 2018 through 20 July 2018
ER -